Privacy Policy for Mall242.com

Effective Date: 25th October, 2024

Welcome to Mall242.com ("we," "us," "our"). Your privacy is of utmost importance to us. This Privacy Policy outlines how we handle, process, and protect personal information collected through our e-commerce website, Mall242.com ("the Website").

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of our website.

1. Information We Collect

We collect information to provide a seamless shopping experience, improve our services, and ensure security. Information collected includes:

• Account Information: When you create an account, we collect your name, email, password, billing and shipping addresses, and contact details.
• Transaction Data: To process purchases, we collect payment details, order history, and product preferences. We partner with secure third-party payment processors and do not store full payment card information on our servers.
• Usage Information: We automatically collect data such as IP address, browser type, device details, and website interactions. This information helps us optimize Website functionality and customer experience.
• Cookies and Tracking: Cookies and similar tracking technologies gather information about your browsing behaviour, which enables us to personalize your experience and improve our services.

2. How We Use Your Information

Your information is used for various purposes, such as:

• Order Processing: To facilitate and fulfill purchases, process payments, and deliver orders.
• Account Management: For creating and managing your account, allowing you access to order history and saved preferences.
• Customer Support: To respond to inquiries, handle complaints, and offer technical support.
• Marketing and Personalization: To provide relevant product recommendations, special offers, and marketing communications (where permitted by law).
• Site Improvement and Analytics: For data analysis, security monitoring, and Website enhancements.
• Legal and Security Compliance: To comply with legal requirements, enforce terms, prevent fraud, and protect our users and our company.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Trusted third-party vendors (e.g., payment processors, shipping providers) who assist in providing our services and meeting your needs.
• Marketing Partners: With your consent, we may share information with partners for joint marketing efforts or loyalty programs.
• Legal and Compliance: When required by law or in response to valid legal processes, or to protect the rights and safety of our users, employees, or the public.

4. Cookies and Tracking Technologies

Our website utilizes cookies and other tracking technologies for:

• Essential Operations: Required for Website navigation and purchases.
• Performance and Analytics: To analyze how users interact with our website to improve features.
• Marketing and Personalization: To offer relevant advertisements and tailored shopping experiences.

You can manage your cookie preferences in your browser settings, though disabling cookies may affect some functionalities on our website.

5. Data Security and Storage

We take comprehensive security measures to safeguard your information. This includes encryption, regular audits, and secure data storage protocols. However, no system can guarantee absolute security, and we encourage users to take measures to protect their information.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting obligations.

7. Your Data Rights

Depending on your location, you may have rights such as:

• Access: The right to request copies of your personal information.
• Correction: The right to correct inaccurate information.
• Deletion: The right to request that we delete your data, subject to legal limitations.
• Restriction and Objection: The right to limit processing or object to specific uses.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of these sites before providing personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have collected such data inadvertently, we will promptly delete it.

10. International Data Transfers

Mall242.com may operate internationally, which means your data may be transferred to, stored, or processed in countries outside your home country. We take steps to ensure any data transfers comply with applicable laws and maintain appropriate data protection standards.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page, with the “Effective Date” updated accordingly. Your continued use of the Website after changes signifies your acceptance.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

Mall242.com
info@mall242.com